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Production And Operations Management B(Buss 323) Question Paper

Production And Operations Management B(Buss 323)

Course:Business Administration

Institution: Kenya Methodist University question papers

Exam Year:2012

TIME: 2HRS

INSTRUCTIONS: Answer Question ONE and ANY Other TWO Questions.
Question One
a) Differentiate between manufacturing operations from service operations.
(10marks)

b) A firm expects to sell approximately 4900 units next year, the annual carrying cost is 15 shillings and the ordering cost is 60 shillings. The firm operates for 300 days a year
Required:
What is the economic order quantity?
How many times per year does the store re-order?
(10marks)

c) Explain the elements of a good forecast. (10marks)

Question Two
Before a product is introduced into the market there must be product development. Explain the stages of product development. (20marks)

Question Three
a) Differentiate the following terms using examples. (6marks)
i) Standard capacity and rated capacity
ii) Lag strategy and lead strategy
Batch production and job shop production
b) Explain ANY SIX strategies that can be used by a firm to cope with changes in demand in a long term period. (14marks)

Question Four
a) Define the following terms using explain examples and their application to pom.
i) Re-engineering
ii) Total Quality Management
iii) Scheduling
Plant layout
Cellular manufacturing
(10marks)

b) Explain factors that influence plant layout. (10marks)

Question Five
a) Deming W.E developed 14 principles that manager of production can utilize in their day to day routine. Explain these 14 principles. (14marks)

b) List down factors that determine capacity in organizations. (6marks)

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