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Organizational Behaviour(Buss 326) Question Paper

Organizational Behaviour(Buss 326)

Course:Business Administration

Institution: Kenya Methodist University question papers

Exam Year:2012

TIME: 2 HOURS

INSTRUCTIONS
Answer question one and any other two questions.
Question One
Organization culture is not a homogenous subject but the result of mingling of other disciplines. Explain.
(6 Marks)

What is the difference between organization culture and organization climate?
(4 Marks)

Describe the major personality attributes that influence organizational behavior.
(8 Marks)

An employee’s job performance can be defined as being determined by the levels and interaction between ability and motivation. Using Abraham Maslow’s theory of motivation, discuss how you can motivate employees in an organization.
(12 Marks)

Question Two
Most groups are in a continuous state of change but there is a general pattern that describes how most groups evolve. Briefly discuss the five stages in group development.
(15 Marks)

Explain why a manager would allow informal grouping in an organization.
(5 Marks)

Question Three
State and explain five sources from which a departmental head may derive his power.
(10 Marks)

Describe circumstances under which politics in an organization may bring negative consequences.
(10 Marks)

Question Four
As a manager there is need to understand that in a work situation, there may arise a lot of misunderstandings. Identify and explain five causes of conflicts in an organization.
(10 Marks)

Discuss ways in which a manager can enhance job satisfaction for employees.
(10 Marks)

Question Five
Outline five characteristics of a successful leader.
(5 Marks)

Using Lewin’s Model, explain the systematic steps which may be followed to introduce change in an organization.
(9 Marks)

Suggest three effective ways of overcoming barriers to effective communication in an organization.
(6 Marks)

Organizational Behaviour(Buss 326) Question Paper

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