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Organizational Behaviour(Buss 326) Question Paper

Organizational Behaviour(Buss 326)

Course:Business Administration

Institution: Kenya Methodist University question papers

Exam Year:2012

TIME: 2 HOURS

Instructions: Answer Question ONE and any other TWO Questions.
Question One
(a) Explain the meaning of the following terms; (5 Marks)
Organizational
Behaviour
Group Dynamics
Norms
(b) Give FIVE characteristics of organizations. (5 Marks)
(c) Explain FIVE features of a good leader. (5 Marks)
(d) Explain the Theory X individual characteristics. (5 Marks)
(e) (i) What is Power? (1 Mark)
(ii) Explain FIVE Source of Power (10 Marks)

Question Two
Groups do not come into existence fully formed. They must grow and mature up. Give a detailed examination of Tuckman (1965) Group development stages.
(20 Marks)

Question Three
Give a brief outline on the following motivation theories. (20 Marks)
Alderfer’s ERG Theory
Abraham Maslow’s Hierarchy of needs theory
MC Gregor’s Theory X and Theory Y
MC Clelland’s Acquired Needs Theory.

Question Four
Explain the meaning of communication giving the components and its importance. (20 Marks)

Question Five
What is a decision? Give the key steps in a decision making process that can be used by organizations. (20 Marks)

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