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Organization Behaviour(Buss 326) Question Paper

Organization Behaviour(Buss 326)

Course:Business Administration

Institution: Kenya Methodist University question papers

Exam Year:2012

TIME: 2 HOURS

Instructions:
Answer question one and any other two
Question One
Clearly define the meaning of organization behavior and how it applied in organization.
(10mks)
How can managers apply organization behavior in their day to day work?
(10mks)
Describe four management roles as discussed by MintZerberg and show their application in organization behavior in an organization setting.
(10mks)

Question Two
Clearly analyse Herzberg’s two factors theory and explain its application in an organization setting.
(10mks)
With the current retrenchment experienced in the private sector, as a student of organization behavior cite various ways you can improve the motivation levels of the work force.
(10mks)

Question Three
Clearly define any four leadership styles.
(6mks)
Clearly differentiate between management and leadership citing relevant examples.
(6mks)
Explain theory X and Y and its application and give examples from any organization setting.
(8mks)

Question Four
Define what organization change.
(3mks)
Resistance to change is often viewed negatively. Discuss some possible benefit of resistance to change in an organization of your choice. (7mks)
Clearly state ways that managers can use to manage organization conflict.
(10mks)

Question Five
Describe how attitude are formed with the help of ABC model (8mks)
Describe personality traits with aid of the Big Five Model.
(12mks)

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