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Organizational Behaviour And Leadership(Hrmg 035) (Buss 035) Question Paper

Organizational Behaviour And Leadership(Hrmg 035) (Buss 035)

Course:Business Administration

Institution: Kenya Methodist University question papers

Exam Year:2012

TIME: 2 HOURS

INSTRUCTIONS
Answer question ONE and any other TWO questions.
Question One
Explain any five importance of studying organizational behavior.
(10 Marks)
Explain the following frequently used shortcuts that people use to judge others;
Halo effect.
(2 Marks)
Contrast effect.
(2 Marks)
Projection.
(2 Marks)
Stereotyping.
(2 Marks)

Discuss briefly how an organization can motivate employees.
(12 Marks)

Question Two
Three theories have been offered to explain the process by which we acquire patterns of behavior. They include classical conditioning; operant conditioning; and social learning. Discuss these theories of learning. (20 Marks)

Question Three
More and more organizations today face a dynamic and changing environment. This, in turn is requiring these organizations to adopt ’change or die.’ Discuss the forces that are requiring managers to implement comprehensive change programs.
(10 Marks)

Discuss any five reasons that make people join groups.
(10 marks)

Question Four
Briefly explain organizational conflict.
(4 Marks)

Highlight sources of intergroup conflict.
(8 Marks)

As a manager in an organization what are some of the ways would you use when dealing with conflict in an organization.
(8 Marks)

Question Five
Clearly explain the two leadership dimensions that were conceptualized as a result of leadership studies undertaken at Ohio State University. (6 Marks)
Why is McClelland’s Learned Needs Theory important in the study understanding of motivation in modern organizations?
(6 Marks)

What are the basic principles of the Normative Leadership theory?
(6 Marks)

Organizational Behaviour And Leadership(Hrmg 035) (Buss 035) Question Paper

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