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Production And Operation Management(Buss 323)  Question Paper

Production And Operation Management(Buss 323)  

Course:Business Administration

Institution: Kenya Methodist University question papers

Exam Year:2013



TIME: 2 HOURS

INSTRUCTIONS
Answer question one and any other two questions.

Question One
MAKINI CONTRACTORS
Makini contractors are a construction company based in the central region. In the recent past the company has been facing a challenge of meeting the demand in its jurisdiction of operation. There are many complaints from the resident engineer on the areas where the company operates.
The equipment available are not able to meet the requirements in terms of demand. The company finds itself overloaded with tasks at times while at other times there are few tasks.
Required:
As a consultant, identify the challenges facing the organization.
(10 Marks)
Advise the organization on the best way forward.
(10 Marks)
If the organization would seek to implement J.I.T which steps would you advice them to follow?
(10 Marks)

Question Two
Briefly discuss three features of production systems.
(6 Marks)

Discuss the various steps necessary in a production procedure.
(14 Marks)

Question Three
Identify six trends in product and service design in the business world.
(6 marks)
Discuss the chronology of product development.
(14 Marks)

Question Four
Identify and discuss the factors to consider when selecting a location of a plant. (20 Marks)

Question Five
Total Quality Management has become vital in all business operations management identify and six determinants of quality.
(6 Marks)

W. E Deming is an authority in the field of Total Quality management. Discuss any seven of the 14 points plan.
(14 Marks)






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