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Organization Behaviour(Buss 326) Question Paper

Organization Behaviour(Buss 326)

Course:Education

Institution: Kenya Methodist University question papers

Exam Year:2013

TIME : 2 HOURS

Instructions:
Answer any three questions.
Question One
Define the following terms as used in organizational behavior.
Organization.
(2mks)
Group norms.
(2mks)
Power.
(2mks)
Incentives.
(2mks)
Analyze how a manager can enhance job satisfaction in an organization setting.
(12mks)

Question Two
Discuss various types of leadership styles found in organizations. (10mks)
Discuss Herzberg’s two factor theory of motivation.
(5mks)
Explain various ways of coping with stress in an organization. (5mks)

Question Three
What are the major sources of conflict in organizations and the consequences of conflict in organization?
(10mks)
Describe how the school management can create a culture in a school setting.
(10mks)

Question Four
Describe how leaders differ from managers in organizational setting.
(10mks)
Explain clearly what is perception and give reasons as to why people see things differently.
(10mks)

Question Five
Outline the factors that influence the effectiveness of work team. (10mks)
Discuss types of political behaviors in the organization and how managers handle political behavior.
(10mks)

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