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Organization Behavior And Leadership(Buss 035) (Hrmg 035) Question Paper

Organization Behavior And Leadership(Buss 035) (Hrmg 035) 

Course:Business Administration

Institution: Kenya Methodist University question papers

Exam Year:2013



TIME: 2 HOURS

INSTRUCTIONS: Answer Question ONE Compulsory and ANY Other TWO

Question One
a) Briefly explain the meaning of organizational behavior. (2marks)

b) Outline and briefly explain FOUR types of culture. (8marks)

c) Highlight and explain TEN characteristics of a team leader. (20marks)

Question Two
a) Briefly explain TWO types of groups and give examples of each.(10marks)

b) Highlight and briefly explain FIVE types of delegation. (10marks)

Question Three
a) Briefly explain University of Michigan Studies and Ohio State University
Studies. (10marks)

b) Briefly explain Maslow`s hierarchy of need theory. (10marks)

Question Four
a) Explain EIGHT elements of communication process. (8marks)

b) Define the following terms:
i) Personality (2marks)
ii) Perception (2marks)
iii) Attitude (2marks)
iv) Coaching (2marks)
v) Leadership (2marks)
vi) Conflict (2marks)

Question Five
a) Briefly explain sources of Intergroup conflict. (8marks)

b) As a manager in a fast growing organization, what are some of the ways
you would use when dealing with conflict in an organization. (12marks)




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