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Principles Of Management(Buss 012)  Question Paper

Principles Of Management(Buss 012)  

Course:Business Administration

Institution: Kenya Methodist University question papers

Exam Year:2013



TIME: 2 HOURS

INSTRUCTIONS
Answer question one and any other two questions
Question One
Explain how Maslow’s hierarchy of needs can be used by a company manager to motivate their employees
(10 Marks)
Define management as a process
(2 Marks)
Why should today’s manager be concerned about globalization
(5 Marks)
Explain three management skills indicating where each is applied mostly
(6 Marks)
Douglas Macgregor’s theory X and theory Y are concerned on the way managers perceive employees; discuss
(7 Marks)

Question Two
Briefly discuss the impact of technology in organizations
(5 marks)
Explain Max Webers four elements that characterize bureaucracies
(4 marks)
Identify and explain four functional/tactical plans
(8 Marks)
What is extrinsic reward?
(3 Marks)

Question Three
Discuss two-factor Theory of motivation by Frederick Herzberg
(10 Marks)
Explain the importance of control
(5 Marks)
Advice a manager how to succeed in today’s competitive working environment
(5 marks)

Question Four
Explain the importance of management
(5 Marks)
In the planning process, objectives identify the results or desired outcomes that one intends to achieve. Explain the planning process.
(10 Marks)
Outline five sources of power in the organization
(2.5 Marks)
Describe participative leadership style
(2.5 Marks)

Question Five
Discuss the work of Fredrick Winslow Taylor
(8 Marks)
Managers cannot achieve management functions without key resources. What are management resources?
(10 Marks)
What do you understand by the term intrinsic reward in motivation?
(2 Marks)






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