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Organizations Behavior And Leadership(Buss 035) Question Paper

Organizations Behavior And Leadership(Buss 035) 

Course:Business Administration

Institution: Kenya Methodist University question papers

Exam Year:2013



TIME: 2 HOURS

INSTRUCTIONS
Answer question one and any other two questions
Question One
Effective communication is a must for the survival of any organization. Discuss this giving the importance of communication.
(15 Marks)
Outline factors that influence effectiveness of teamwork in your organization.
(10 Marks)
Outline various ways that a manager overcomes conflict in an organization.
(5 Marks)

Question Two
In what ways will understanding of the organization behavior be of importance in your organization?
(10 marks)
Discuss how motivation influences behavior of employees in any organization.
(10 marks)

Question Three
Define the following terms
Halo effect
(3 Marks)
Contract effect
(3 Marks)
Stereotyping
(3 Marks)
Projections
(3 Marks)
Explain three ways how one can cope with stress.
(8 Marks)

Question Four
Outline various barriers that hinder effective communication.
(10 marks)
Outline factors that an effective leader should perform in carrying out his duties.
(5 Marks)
Explain various ways an organization can motivate their employees.
(5 Marks)

Question Five
Define the following terms
Job design
(2 Marks)
Job enrichment
(2 Marks)
Learning
(2 Marks)
Perception
(2 Marks)
Coaching
(2 marks)
Explain the similarities and difference between a manager and a leader.
(10 Marks)




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