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Conflict Resolution And Stress Management(Coun 476) Question Paper

Conflict Resolution And Stress Management(Coun 476) 

Course:Education And Pre-University

Institution: Kenya Methodist University question papers

Exam Year:2011



TIME : 2 HOURS

INSTRUCTIONS Answer Question ONE and any Other TWO Questions

Question 1
a) Define:-
i) Conflict
ii) Stress (4marks)
b) Explain what stress is and what stress is not. (4marks)
c) Discuss the sources of conflict. (6marks)
d) Describe
i) Cataclysmic events
ii) Personal stressors
iii) Background stressors. (6marks)

Question 2
a) Discuss the THREE (3) ways of responding to conflicts. (15marks)
b) Outline the effects of conflicts (5marks)

Question 3
a) Discuss ways of preventing stress (15marks)
b) Explain symptoms of burn out (5marks)

Question 4
a) I am not the type of person who plans everything and follows the plan meticulously. In fact, I tend to leave everything until the last minute. When time finally catches up with me, I seem to get the energy and the desire necessary to complete the task is this bad? Does it affect the quality of what I do? Discuss. (10marks)
b) Explain causes of stress (10marks)

Question 5
Discuss the types of stress (20marks)






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