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Conflict Resolution And Stress Management(Coun 315) Question Paper

Conflict Resolution And Stress Management(Coun 315)

Course:Counseling

Institution: Kenya Methodist University question papers

Exam Year:2013

TIME : 2 HOURS

Instructions:
Answer question one and any other two questions.
Question One
Differentiate between constructive and destructive conflict.
(4mks)
Explain four suggestions that a counselor can use to help an enraged client to manage his anger.
(8mks)
Describe the mediation process that a counselor can use between two conflicting groups.
(8mks)

Question Two
Describe the role of the sympathetic and parasympathetic nervous systems in the understanding of stress.
(12mks)
Discuss the role of personality type in understanding stress reactions.
(8mks)

Question Three
Explain the role of forgiveness in conflict resolution.
(8mks)
Describe the stages of forgiveness, giving relevant examples. (12mks)

Question Four
Describe the following terms in stress management, give examples.
Social engineering.
(4mks)
Personality engineering.
(4mks)
Describe the relaxation process, giving its role in stress management.
(12mks)

Question Five
Explain the five ethical and five cultural factors that you would consider when resolving conflicts between the warring communities. (20mks)

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