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Hrmt 313 – Industrial Psychology Question Paper

Hrmt 313 – Industrial Psychology

Course:Bachelor Of Commerce

Institution: Kabarak University question papers

Exam Year:2012

KABARAK
UNIVERSITY
UNIVERSITY EXAMINATIONS
2011/2012 ACADEMIC YEAR
FOR THE DEGREE OF BACHELOR OF COMMERCE
HRMT 313 – INDUSTRIAL PSYCHOLOGY
DAY: WEDNESDAY

DATE: 21/03/2012
TIME: 2.00 – 4.00 P.M.

STREAM Y3S1

INSTRUCTIONS:

1. Answer Question One in section A and any other two in section B
2. Do not write on the question paper

SECTION A.
QUESTION ONE

Kimani has been a hard working employee since he joined the Nationwide Group of
Companies. However his supervisor has realized that his work performance has been
declining rapidly over the past 3 months. Initial observation indicates that he is suffering
from stress.
(a) Distinguished between Distress and Eustress ( 4 marks)
(b) Explain the possible sources of distress in the organization. ( 10 marks)
(c) Explain the impact of employee distress in the organization (10 marks)
(d) Discuss the strategies that organizations can adopt in order to minimize employee
distress. ( 10 marks)

SECTION B
QUESTION TWO

(a) Identify the various components of individual attitude. (3 marks)
(b) Individuals in organizations maintain certain attitudes because they serve
particular functions. Explain the functions of attitudes (4 marks)
(c) Explain how personality of an individual influences individual behavior.
(8 marks)

(d) Explain why people perceive things differently in organization. ( 5 Marks)

QUESTION THREE
(a) Identify the sources of conflict between groups in organization. ( 5 marks)
(b) Explain the ways in which individuals and groups cop with conflict. ( 5 marks)
(c) Explain situations in organizations in which there is need to stimulate conflict and
the strategies that can be used to stimulate functional conflict. ( 6 marks)
(d) Identify the benefits of functional conflict in organization. ( 4 marks)

QUESTION FOUR
a) Outline the significance of an employee orientation programme. (7 marks)
(b) Explain the methods that are used in delivering orientation programmes to new
Employees. (4 marks)
(c) Discuss the methods that can be used in evaluation of orientation programmes .
(4 marks)
(e) Identify the methods used by organizations to assess training needs of employees.
(5 marks)

Hrmt 313 – Industrial Psychology Question Paper

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