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Knowledge Management(Bbit 425) Question Paper

Knowledge Management(Bbit 425)

Course:Computer Information Systems And Business Information Technology

Institution: Kenya Methodist University question papers

Exam Year:2011

TIME : 2 HOURS
INSTRUCTIONS Answer Question ONE and any Other TWO Questions

Question 1
a) Explain the relationship between data, information and knowledge (6 marks)
b) Explain the three reservoirs of knowledge in the organization (6 marks)
c) Distinguish between the following:
i) Tacit and Explicit (2 marks)
ii) Declarative and Procedural (2 marks)
iii) Knowledge and expertise (2 marks)
d) Briefly explain the four processes involved in knowledge management (8 marks)
e) List four characteristics of knowledge (4 marks)

Question 2
a) List five components of the knowledge management infrastructure (5 marks)
b) Discuss organizational impact of knowledge management (15 marks)

Question 3
a) Explain the factors behind the growth of knowledge management (8 marks)
b) Define the term learning organization and briefly explain its characteristics (12 marks)

Question 4
a) Discuss the components of a knowledge based system (15 marks)
b) Distinguish between two views of knowledge (5 marks)

Question 5
a) Define the term data mining and describe three data mining tools (10 marks)
b) Discuss the impact of Information Communication Technology on knowledge management (10 marks)

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