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Accommodation Management (Bhtm 308) (Bshm 212) Question Paper

Accommodation Management (Bhtm 308) (Bshm 212)

Course:Education

Institution: Kenya Methodist University question papers

Exam Year:2014

TIME : 2 HOURS

INSTRUCTIONS:
Answer any three questions
Question One
"Motivated workers perform better." Discuss how this can be done in relation to room’s division department. (20 marks)
s
Question Two
Discuss how you would control room demand during high peak. (20 marks)

Question Three
Discuss how technology has helped the room’s division department in reservations. (20 marks)

Question Four
"Training staff helps them improve their skills." Discuss steps you would take to conduct training in room’s divisions department. (20 marks)

Question Five
Discuss the revenue management tools that are used in accommodation department. (20 marks)

Question Six
Being the revenue manager you have various functions, you will have to perform. Discuss them (20 marks)

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