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Practice Of Consultancy (Pscm 045) (Pmgt 045) Question Paper

Practice Of Consultancy (Pscm 045) (Pmgt 045)

Course:Accounting, Finance& Investments

Institution: Kenya Methodist University question papers

Exam Year:2013

TIME: 2 HOURS
Instructions:
Answer question one and two others
Read the following case study and answer the questions that follow.
Steve Mwema, a consulting partner at Peak Consulting Company, has been invited by the General Manager of the International Beach Hotel, who is his friend, to tender for a project. The hotel directors want to carry out an evaluation into their operational costs since the financial reports indicated a high increase on the same. They intend to work out a plan on reducing the operational costs during the low seasons. The other competitors in the hospitality industry were able to adjust their costs especially on meals and accommodation.
The following day, Mr. Mwema delivered his application. After the vigorous selection, Peak Consulting Company was awarded the contract and presented the consulting plan the following week.
Question One
Present Mr. Mwema’s proposal as a consultant to the General Manager.
(20 marks)
Explain in details phase V of the business consulting process.
(10 marks)

Question Two
Describe five key factors that influence a successful client – consultant relationship.
(10 marks)
Identify and explain models on the consultant client relationship.
(10 marks)

Question Three
Dr. Susan Wesley is the new C.E.O of Great wall Modeling Agency. The company is one of the leading agencies in the country. After few months, Dr. S. Wesley proposed changes on certain departments which faced a lot of resistance from the employees.
Highlight the reasons for change resistance in the organization. (10 marks)
Explain what the executives can do in order to undertake a successful change management process.
(10 marks)

Question Four
Gikomba Market has provided small businesses an enabling environment for them to thrive. Many of these traders would not consider engaging the services of a consultant. Clearly explain the reasons. (20 marks)

Question Five
Need for quality consulting services has rapidly grown due to the ever changing market and advanced technology. Explain the five essential qualities of first class consultant as categorized in consultancy.
(10 marks)
Define the following in relation to consultancy.
Authority
Management consultancy
Contract
Proposal.
(10 marks)

Practice Of Consultancy (Pscm 045) (Pmgt 045) Question Paper

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