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Principles And Practices Of Management(Dpba 012) Question Paper

Principles And Practices Of Management(Dpba 012)

Course:Business Administration

Institution: Kenya Methodist University question papers

Exam Year:2011

TIME : 2 HOURS
INSTRUCTIONS Answer Question ONE and any Other TWO Questions

Question 1
a) Define what is management? (2marks)
b) Describe the following FOUR theories of management:
i) Scientific theory (3marks)
ii) Beauracratic theory (4marks)
iii) Administrative theory. (4marks)
iv) Theory X and Y (5marks)
c) Describe the decision making process. (10marks)

Question 2
a) Define what is environment. (2marks)
b) What are the major sources of environmental uncertainities? (8marks)
c) What is motivation? (2marks)
d) What is job design? (2marks)
e) Describe the six major roles of a manager. (6marks)

Question 3
a) Describe the FOUR major steps involved in management control. (8marks)
b) Discuss the following types of leadership styles?
i) Beauracratic leadership (2marks)
ii) Democratic leadership (2marks)
iii) Laissez Faire leadership (2marks)
iv) Charismatic leadership (2marks)
c) Describe the THREE levels of managers and their duties. (3marks)
d) What is culture. (1mark)

Question 4
a) Explain FOUR types of skills used by different managers. (10marks)
b) Describe in brief what is PESTEL basing it on environmental issues. (6marks)
c) How does the culture of an organization affect its internal and external environment.(4marks)

Question 5
a) What is reward? (2marks)
b) How are employees motivated in the contemporary organizations in Kenya today? (3marks)
c) Define FIVE roles played by leaders in organizations today? (5marks)
d) What are the FIVE qualities of an effective leader? (5marks)
e) What are groups and teams? (2marks)
f) How has the introduction of New technology assisted the effectiveness of work performance in organizations today? (3marks)

Principles And Practices Of Management(Dpba 012) Question Paper

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