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Strategic Human Resource Management(Hrmg 545) Question Paper

Strategic Human Resource Management(Hrmg 545)

Course:Business Administration

Institution: Kenya Methodist University question papers

Exam Year:2010

TIME : 3 HOURS
INSTRUCTIONS Answer Question ONE and any other THREE Questions

Question 1
As a new member of the board of directors for a local bank, Jack Nelson was being introduced to all the employees in the home office. When he was introduced to Ruth Johnson, he was curious about her work and asked her what her machine did. Johnson replied that she really did not know what the machine was called or what it did. She explained that she had only been working there for two months. She did, however, know precisely how to operate the machine. According to her supervisor, she was an excellent employee.
At one of the branch offices, the supervisor in charge spoke to Nelson confidentially, telling him that “something was wrong” but she did not know what. For one thing, she explained, employee turnover was too high and no sooner had one employee been put on the job then another one resigned. With customers to see and loans to be made, she continued, she had little time to work with the new employees as they came and went.
All branch supervisors hired their own employees without communication with headquarter or other branches. When an opening occurred, the supervisor tried to find a suitable employee to replace the worker who had quit.
After touring the 22 branches and finding similar problems in many of them, Nelson wondered what the Headquarter should do or what action he should take. The banking firm was generally regarded as a well-run institution that had grown from 27 to 191 employees during the past eight years. The more he thought about the matter, the more puzzled Nelson became. He couldn’t quite put his finger on the problem, and he didn’t know whether to report his findings to the company president.

Required:
a) What do you think is causing some of the problems in the bank headquarter office and branches (10marks)
b) What HR strategies and HR practices would you recommend for this firm? (15marks)
c) What specific functions should the HR unit carry out? (5marks)
d) What HR functions would then b e carried out by line managers and why? (10marks)

Question 2
Drawing in the generic strategies of innovation, quality enhancement and cost leadership discuss the different behaviors and HR practices required for successful implementation of these types of strategies (10marks)

Question 3
a) Discuss why corporate planning is an integral part of HR strategic planning (10marks)
b) Discuss the various strategic options required to deal with unexpected labour shortages and surplus that might be realized at the demand and supply forecasting phase (10marks)

Question 4
a) Define strategy (2marks)
b) Describe the subsidiary concepts of strategy (8marks)
c) Explain the fundamentals of HR strategy development (10marks)

Question 5
Employee resourcing is concerned with any meanings available to meet the needs of the organization for certain skills and behaviors. Given that understanding, explain the components of employee resourcing strategy (20marks)

Strategic Human Resource Management(Hrmg 545) Question Paper

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