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Training And Development(Hrmg 330) Question Paper

Training And Development(Hrmg 330)

Course:Business Administration

Institution: Kenya Methodist University question papers

Exam Year:2012

TIME: 2 HOURS
INSTRUCTIONS
Answer question one and two other questions.
Question One
Baines International, a manufacturer of baby products is a multinational company and was incorporated in Germany in 1950. After 40 years of successful operation in Europe, the company decided to venture into the African market by opening a branch in South Africa and Kenya. The branch in Kenya was opened in Nairobi in 1990.
The decision to open a branch in Nairobi was inspired by the great market potential in Kenya. The first few years of operations in Kenya was very successful for the company using its superior technology, management and marketing skills. The company was able to capture a large market share and became a market leader in baby powder, soap and lotion. The entry of many competitors after the liberalization of the Kenyan market made the company less competitive and it could no longer retain its 80% market share. In an attempt to regain its market share in a liberalized economy, the top management of Baines Kenya branch resolved to adopt an aggressive marketing by establishing distribution networks throughout the country. There was also need to train distributors throughout the country. There was also need to train distributors throughout the country to handle the company’s products more effectively. The management of Baines Company also decided to undertake quality improvement throughout the organization by adopting Total Quality training for all its entire staff worldwide. The company’s top management resolved to train the technical personnel and managers at the company’s headquarters in Germany and other European countries offering high quality training. As there training arrangements continued, it was realized that the company’s market share had fallen drastically. The company started experiencing cash flow problems and as a result, it could no longer be in a position to realize its ambitious training for its employees abroad.
A crucial top management meeting of Baines Kenya remarked "a crisis is looming and some contingency training plans must be implemented immediately if the company has to survive the competition. Training locally could be an alternative which must be explores." The training manager soon resorted to planning and developing of training programmes to be implemented using local resources and to reduce the cost of training
On the job training programmes were developed where it was proposed that programmes instructions method be used. This raised the company’s hope of realizing its training dreams and capturing a significant position of its market share lost to competitors. The implementation of these programmes slightly improved the company’s performance but not as much as it was initially expected when the company implements its plan of training personnel abroad.
Explain the circumstances which necessitated the introduction of the new training programmes by Baines international Kenya.
(10 Marks)

Explain the constraints faced by Baines international Kenya in carrying out training of its staff.
(10 Marks)

Identify and explain effectiveness of the training methods used in the case.
(10 Marks)

Question Two
Training is intended to influence knowledge, skills and attitudes of trainees, yet many employees fail to make an impact or effect change in their organizations after training;
Explain ways to plan for effective training in an organization.
(10 Marks)

How would you evaluate the success of training in an organization?
(10 Marks)

Question Three
Explain how to undertake a systematic training in an organization.
(10 Marks)

What are the challenges of training on the job?
(10 Marks)

Question Four
Explain how to set training objectives.
(10 Marks)

As a trainer, how would you address the challenges of adult training?
(10 Marks)

Question Five
Management development programmes should aim to develop certain managerial competencies. Discuss the competencies needed by managers.
(10 Marks)

Explain career planning methods in an organization.
(10 Marks)

Training And Development(Hrmg 330) Question Paper

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