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Employee Relations B(Hrmg 335) Question Paper

Employee Relations B(Hrmg 335)

Course:Business Administration

Institution: Kenya Methodist University question papers

Exam Year:2012

TIME: 2HRS

INSTRUCTIONS: Answer Question ONE and ANY Other TWO Questions.
Question One
a) Identify key players in Industrial relations and clearly show how each can contribute to harmonians working relations in an organization.
(10marks)

b) "The employee relationship is not just an economic contract" In the light of statement discuss the various conditions that are necessary for a conducive industrial relations in a modern work environment. (10marks)

c) Explain the merits of having a cordial working relations in an organization. (10marks)

Question Two
a) Discuss the causes of poor industrial working relations in an organization. (10marks)

b) Discuss the ways in which the management can minimize grievance is an organization. (10marks)

Question Three
a) Explain the role of trade union movement in Kenya. (10marks)

b) Explain the meaning of "collective bargaining" and clearly discuss its
major features. (10marks)

Question Four
a) Discuss the various disciplinary actions that organizations can institute
against an employee who portrays on unacceptable behavior. (10marks)

b) Explain the factors that should be considered to determine the level of displinary action to be taken against an employee. (10marks)

Question Five
a) Conflict is not necessarily a bad thing. Properly managed, it can arguably have potentially positive outcomes. Discuss the positive and negative outcomes of conflict. (10marks)

b) Discuss the common barriers to communicate in an organization and clearly point out the major principles to effective communication.
(10marks)

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