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Employee Relations(Hrmg 033) Question Paper

Employee Relations(Hrmg 033)

Course:Business Administration

Institution: Kenya Methodist University question papers

Exam Year:2013

TIME: 2 HOURS
INSTRUCTIONS
Attempt question one and any other two questions
Question One
Briefly define the following terms
(10 Marks)
Labour relations management
Collective bargaining
Trade union
Strike
Dispute
Discuss the significance of labour relations in an organization
(10 marks)
Discuss the benefits of a grievance procedure in an organization. (10 marks)

Question Two
Discuss the benefits of collective bargaining in an organization
(10 Marks)
Explain the factors limiting the operations of trade unions in Kenya today
(10 Marks)

Question Three
Discuss the ways in which the provision of adequate staff welfare facilities may enhance industrial harmony.
(10 Marks)
Discuss the measures to take to improve labor relations in an organization.
(10 marks)

Question Four
Discuss the major causes of grievances in an organization
(10 Marks)
Discuss the factors that hinder successful worker participation in Kenya.
(10 Marks)

Question Five
Discuss the essentials of a good disciplinary system
(10 Marks)
Discuss the characteristics of collective bargaining
(10 Marks)

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