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Employee Relations(Hrmg 334) Question Paper

Employee Relations(Hrmg 334) 

Course:Education

Institution: Kenya Methodist University question papers

Exam Year:2013



TIME : 2 HOURS
Instructions:
Answer question one and any other two.
Question One
State and explain key players in industrial relations.
(10mks)
Define the term collective bargaining agreement and explain its process. (10mks)
Discuss the following terms which are commonly used in employee relations.
(10mks)
Bargaining power
Industrial action

Question Two
Define what s a trade union and explain the features of trade unions.
(10mks)
Economic issues are not only issues covered in collective bargaining agreement processes. State and explain other issues that workers may want to be addressed by employers through collective bargaining agreements.
(10mks)

Question Three
Grievances among workers is key factor in contributing to poor employee relations. Define what is a grievance and give possible causes of grievances among workers in an organizations.
(10mks)
Explain the term teamwork and give the process of development of a team.
(10mks)

Question Four
Discuss problems facing trade unions in modern world.
(10mks)
Explain objectives of industrial relations.
(10mks)

Question Five
Give and explain demerits of having poor working relationship in a firm.
(10mks)
Explain the role of tournament in the industrial relations.
(10mks)




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