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Human Resource Planning(Hrmg 332) Question Paper

Human Resource Planning(Hrmg 332)

Course:Education

Institution: Kenya Methodist University question papers

Exam Year:2012

TIME : 2 HOURS

Instructions: Answer Question ONE and any other TWO
Question One
Read the following case and answer the questions that follow.
A new member of the directors for a local Bank James was being introduced to all employees in the home office. When he was introduced to Ruth he was curious about her work and asked her what machine she was using, Ruth replied that she really did not know the name of the machine. She went on to say that she had only worked there for two months. She did not however know precisely how to operate the machine. According to her supervisor she was an excellent employee.
At one of the branch office the supervisor – in charge spoke about James confidently feeling him that "something was very wrong" but she did not know what. For the thing she explained that employees turnover was too high and no sooner had one employee been put on the job than one resigned with customers to see, and too much work she had little time to work with the new employees as they came and went. All branch supervisors supervised their own employees without communication with home office or other branches. When an opening developed, the supervisor tried to find suitable employee to replace the worker who left the job without following proper recruitment procedures.
After visiting the 22 branches and finding similar problems in many of them, James wondered what the home office should do. The banking firm was generally regarded as a well-run institution that had grown from 27 to 199 employees during the past eight years. The more he thought about the matter, the more puzzled James became. He could not quite put his fingers on the problem and he did not know whether to report his findings to the director.
What problems are facing the main bank and its branches?
(3 Marks)

Do you think setting up human resource planning would help solve some of the problems that exist? Give reasons for your answer.
(3 Marks)

Give FOUR reasons of labour turnover affecting human resource planning and resourcing.
(4 Marks)

How does (c above) affect manpower planning.
(10 Marks)

In your own opinion do you think this organization has the performance appraisal programme? Give reasons for your answer.
(10 Marks)

Question Two
Explain FIVE factors that make organizations promote within the organization.
(10 Marks)
Highlight the components of a good training process.
(10 Marks)

Question Three
Briefly discuss the methods of forecasting employment needs.
(8 Marks)

In what ways does (HRIS) Human Resource Information system facilitate manpower planning in an organization?
(12 Marks)

Question Four
Many organizations today sub-contract external consultants for part of the work that traditionally was done by HR department. Account for the happening.
(10 Marks)

What do you understand by supply and demand analysis in human resource planning?
(2 Marks)

What should an organization do if demand exceeds supply?
(8 Marks)

Question Five
Citing relevant examples what would happen if an organization has no human resource plan in place. (20 Marks)

Human Resource Planning(Hrmg 332) Question Paper

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