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Phrm 7203:Advanced Knowledge Management Question Paper

Phrm 7203:Advanced Knowledge Management

Course:Doctor Of Philosophy In Business Management

Institution: Kenya Methodist University question papers

Exam Year:2013

ADVANCED KNOWLEDGE MANAGEMENT (PHRM 7203) 3RD TRIMESTER 2013

KENYA METHODIST UNIVERSITY

SCHOOL OF BUSINESS AND MANAGEMENT

END OF SEMESTER EXAMINATION FOR DOCTOR OF PHILOSOPHY IN BUSINESS ADMINISTRATION AND MANAGEMENT DECEMBER, 2013
UNIT CODE : PHRM 7203
UNIT TITLE : ADVANCED KNOWLEDGE MANAGEMENT

TIME: 3 HOURS

INSTRUCTIONS

Answer question one and any other three questions

Question One

Briefly explain the meaning of the following five terms in the context of knowledge management in Kenya organizations today

(10 marks)

Intellectual property rights
Knowledge asset
Knowledge transmission
Artificial intelligence
Repositories

Knowledge management in an organization involves knowledge mapping. Discuss illustrating with examples.

(15 Marks)

Describe the nature of knowledge management and organization memory and how organizations capture and utilize this organization memory in the innovation realm.

(15 Marks)

Question Two
Describe FOUR basic patterns for creating knowledge in a selected organization and indicate four major knowledge management challenges that such an organization is bound to face. Suggest solutions to two of the indicated challenges (20 marks)

Question Three
Knowledge is the most valuable resource to an organization and deserves to be consciously captured and managed to facilitate sharing of experiences and lessons learnt from different programs both internally and externally. Discuss. (20 marks)

Question Four
Kenyan women play a major role in the informal sector in Kenya. Describe the role of ICT in the provision of business information to women traders in the informal sector in Kenya and explain how the current policies affect the provision. Make two recommendations on how this sector can be enhanced through application of ICT in the knowledge management process. (20 marks)

Question Five
Knowledge is not subject to diminishing returns. Discuss with appropriate illustrations. (20 marks)

Question Six

The efficient transformation of data in information and then in knowledge as well as the effective application of knowledge in processes can significantly enhance organizational learning processes and provide an invaluable competitive advantage in a dynamic market environment. Discuss (20 marks)

Phrm 7203:Advanced Knowledge Management Question Paper

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