Bbt 2204: Management Information Systems Question Paper
Bbt 2204: Management Information Systems
Course:Bachelor Of Business Information Technology
Institution: Meru University Of Science And Technology question papers
Exam Year:2012
University Examinations 2012/2013
THIRD YEAR, SECOND SEMESTER, EXAMINATION FOR THE DEGREE OF
BACHELOR IN BUSINESS INFORMATION TECHNOLOGY
BBT 2204: MANAGEMENT INFORMATION SYSTEMS
DATE: AUGUST 2012 TIME: 2 HOURS
INSTRUCTIONS: Answer question one and any other two questions
QUESTION ONE – 30 MARKS
a. Define the following terms: (6 Marks)
i. Information system
ii. Deterministic system
iii. Bench marking
iv. Vision
v. Mission
vi. Strategy
b. With an example, define the term Strategic Information System (2 Marks)
c. Discuss any four strategies that an organization can adopt in order to maintain a strategic competitive edge in the market. (8 Marks)
d. i. Explain the concept of outsourcing with regard to system development. (2 Marks)
ii. Outline four benefits of outsourcing as a method of acquiring information systems. (4 Marks)
e. The architectural components of any Information Systems can be classified into input, processing and output. Identify and explain each of these for TPS. (6 Marks)
f. Outline any two importance of IS budgeting. (2 Marks)
QUESTION TWO – 20 MARKS
a. Define the term management (1 Mark)
b. Different levels of management need different forms of information. Listing the three levels of management, discuss the types of information required. (9 Marks)
2
c. Discuss any five typical activities that a MIS can handle with relation to human resource business function in an organization. (10 Marks)
QUESTION THREE – 20 MARKS
a. A firm makes arrangements for backup computing facilities in the event that regular facilities are destroyed or damaged beyond use. These arrangements constitute a back up plan. Explain four ways in which backup plan can be achieved. (6 Marks)
b. Explain five ethical issues you would take into consideration as a manager of information.
(10 Marks)
c. Explain how you would use information systems to achieve the following organizational change.
i. Automation (4 Marks)
ii. Business re-engineering
QUESTION FOUR – 20 MARKS
a. Differentiate between executive information system and executive support system. (2 Marks)
b. There are three basic approaches to control and they map to the three management levels in an organization. Explain these controls. (6 Marks)
c. Briefly describe any four components of strategic planning. (4 Marks)
d. i. Define knowledge work system. (1 Mark)
ii. Identify three factors that affect the knowledge work system (3 Marks)
e. Explain any two factors to consider when building a decision support system. (4 Marks)
QUESTION FIVE – 20 MARKS
a. i. Define the term computer studies. (1 Mark)
ii. Explain any four factors that contribute to the importance of computer ethics in an organization; computer ethics is important to an organization. (4 Marks)
b. Security of information systems is the protection of availability, confidentiality and integrity.Describe these security terms. (3 Marks)
c. In relation to information security, discuss the following principles. (6 Marks)
Awareness principle, ethics principle, reassessment principle
d. Auditing information systems can be done in three ways
i. Define audit trail (2 Marks)
ii. Identify the three ways of auditing information systems. (3 Marks)
e. Briefly describe the following expert systems components: (2 Marks)
i. Inference engine
ii. Knowledge base
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