Diploma In Business Information And Technology Dbict 1102 Question Paper
Diploma In Business Information And Technology Dbict 1102
Course:
Institution: Institute Of Advanced Technology question papers
Exam Year:2011
SECTION A:ANSWER ALL QUESTIONS (20 MARKS)
Question 1
a)Define the term presentation and state its main purpose(3 marks)
b)List any five characteristics of a good/effective presentation(5 marks)
c)Define the term grapevine as used in business communication(1 mark)
d)What are the advantages of grapevine in an organization(4 marks)
e)State and explain any two measures of central tendency(4 marks)
f)State any three factors for success while working in groups(3 marks)
SECTION B:ANSWER ANY TWO QUESTIONS (20 MARKS EACH)
Question 2
a)Describe the major components of communication process,why communication is considered a two way process(14 marks)
b)Describe three strategies that could be used to improve communication(6 marks)
Question 3
a)What are the criteria for evaluating the effectiveness of effective report writing(10 marks)
b)Define the term meeting as used in business communication in an organization(2 marks)
c)Discuss the process of running an effective meeting in an organization(8 marks)
Question 4
a)Communication bears more than one transmission of messages itself,discuss(2 marks)
b)”The basic function of management cannot be perfomed well without effective communication”explain this statement focusing on the role of communication in an organization(10 marks)
c)Write short notes on any four directions of communication flow in an organization(8 marks)
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