Bit 1204 Fundamentals Of Organization Management Question Paper
Bit 1204 Fundamentals Of Organization Management
Course:Bachelor Of Science In Information Technology
Institution: Kca University question papers
Exam Year:2014
UNIVERSITY EXAMINATIONS: 2013/2014
ORDINARY EXAMINATION FOR THE BACHELOR OF SCIENCE
IN INFORMATION TECHNOLOGY
BIT 1204 FUNDAMENTALS OF ORGANIZATION MANAGEMENT
DATE: AUGUST, 2014
TIME: 2 HOURS
INSTRUCTIONS: Answer Question ONE and any other TWO
QUESTION ONE
a)
Describe the difference between efficiency and effectiveness and identify two
organizations that you think are, or not, efficient and effective.
(6 Marks)
b) Describe the characteristics/Features of Management
c) Explain briefly how a business can achieve global competitiveness.
d) Explain why managers have to constantly and consistently analyze the business
environment.
(10 Marks)
(8 Marks)
(6 Marks)
QUESTION TWO
a) State the components of general environment.
(5 Marks)
b) Planning is key function in management. Explain barriers/Limitations to planning
that may affect the success of the management process.
c)
(10 Marks)
Explain the reasons for organizing in any organization. (5 Marks)
QUESTION THREE
a)
Decision making is part of the management process. Describe the steps in
decision making process.
b)
(10 Marks)
Discuss how a manager can establish and maintain a loyal team of staff.
(10 Marks)
1
QUESTION FOUR
a) Define, ethical behavior.
(2 Marks)
b) Explain the different ways that management can use to influence the behavior of
employees to engage in ethical behavior.
(8 Marks)
c) Planning facilitates control. Describe the features of a good control system.
(10 Marks)
QUESTION FIVE
a) Identify the factors that may determine the training needs
(10 Marks)
b) Explain how IT is helping managers to increase efficiency and effectiveness.
(8 Marks)
c)
State the striking thing that you have learnt in this management unit.
2
(2 Marks)
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