Bit 4401 Knowledge Management Question Paper
Bit 4401 Knowledge Management
Course:Bachelor Of Science In Information Technology
Institution: Kca University question papers
Exam Year:2014
UNIVERSITY EXAMINATIONS: 2013/2014
ORDINARY EXAMINATION FOR THE BACHELOR OF SCIENCE
IN INFORMATION TECHNOLOGY
BIT 4401 KNOWLEDGE MANAGEMENT
DATE: AUGUST, 2014
TIME: 2 HOURS
INSTRUCTIONS: Answer Question ONE and any other TWO
QUESTION ONE
a) Discuss the impacts of organizational structure on knowledge management.
[6 Marks]
b) Explain why knowledge is considered a source of sustainable competitive advantage?
[6 Marks]
c) Explain any four strategies of knowledge transfer.
[4 Marks]
d) Highlight three merits and demerits of interviewing as a tool for capturing tacit
knowledge.
[6 Marks]
e) Discuss the activities involved in knowledge engineering.
[8 Marks]
QUESTION TWO
a) Discuss how ICT can be applied in knowledge management and explain the various
factors to be considered for successful implementation of ICT.
b)
Knowledge architectures exist within four primary contexts that influence the
impact KM will have on the organization’s performance. Explain,
c)
[6 Marks]
[4 Marks]
Discuss the opportunities accorded by knowledge portals in an organization and
show how they can be implemented in organizations.
1
[6 Marks]
d)
How important are organizational factors or practices in institutionalization of
knowledge management?
[4 Marks]
QUESTION THREE
a)
Explain the importance of knowledge management assessment in the
organization.
b)
[6 Marks]
What role does organizational culture have in implementing a knowledge
management program in the organization? Highlight some of the cultural issues
that impede or promote knowledge sharing.
c)
[8 Marks]
What are the key drivers of knowledge management? [6 Marks]
QUESTION FOUR
a) What is knowledge management?
[2 Marks]
b) Knowledge management and sharing cannot happen unless you get the environment
right. Discuss the factors that influence the KM implementation in an organization.
[8 Marks]
c) Explain five enablers of knowledge management in an organization.
[10 Marks]
QUESTION FIVE
a) Discuss the components of knowledge base system.
[10 Marks]
b) What, in your opinion, are the implications of globalization on knowledge
management?
[10 Marks]
2
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