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Dam 102 Human Resource Management Question Paper

Dam 102 Human Resource Management

Course:Diploma In Business Management

Institution: Kca University question papers

Exam Year:2014

UNIVERSITY EXAMINATIONS: 2013/2014
STAGE IV ORDINARY EXAMINATION FOR THE DIPLOMA IN
BUSINESS MANAGEMENT
DAM 102 HUMAN RESOURCE MANAGEMENT
DATE: AUGUST 2014
TIME: 1 1/2 Hours
INSTRUCTION: Answer any THREE questions
QUESTION ONE: (20 MARKS)
(a) Define the term Human Resource Management (2 Marks)
(b) Highlight the underlying principles of Human Resource Management. (8 Marks)
(c) State and explain briefly Five functional areas of Human Resources Management.
(10 Marks)
QUESTION TWO: (20 MARKS)
(a)
State and explain the common raters’ errors in the use of performance appraisal methods.
(16 Marks)
(b)
You have been contracted by EABL to advise the HR department on the importance of
HR planning. What is your advise?
(4 Marks)
QUESTION THREE: (20 MARKS)
(a)
Outline any Five sources of external recruitment of employees available for an
organization
(b)
(10 Marks)
Describe any Five methods used in selection process of employees. (10 Marks)
1
QUESTION FOUR: (20 MARKS)
(a) Describe Abraham Maslows Hierarchical of need theory of motivation. (10 Marks)
(b) Highlight ten ways of motivating workers in an organization. (10 Marks)
QUESTION FIVE: (20 MARKS)
Discuss the benefits of training and development programme in an organisation.
2
(20 Marks)

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