Bit 1204: Fundamentals Of Organizational Management  Question Paper

Bit 1204: Fundamentals Of Organizational Management  

Course:Bachelor Of Science In Information Technology

Institution: Kca University question papers

Exam Year:2014



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UNIVERSITY EXAMINATIONS: 2013/2014 ORDINARY EXAMINATION FOR THE BACHELOR OF SCIENCE IN INFORMATION TECHNOLOGY BIT 1204 FUNDAMENTALS OF ORGANIZATIONAL MANAGEMENT DATE: APRIL, 2014 TIME: 2 HOURS INSTRUCTIONS: Answer Question ONE and any other TWO QUESTION ONE
(a) Explain in your own words what is meant by a learning organization (4 Marks)
(b) Management principles are universal. Explain this statement. (2 Marks)
(c) The behavioral approach to management emphasizes increasing production through an understanding of people. Discuss. (10 Marks)
(d) Describe what is corporate social responsibility and the benefits involved. (4 Marks)
(e) Define MBO and describe the steps necessary for it to be successful. (10 Marks)
QUESTION TWO
(a) Explain the significance of planning. (8 Marks)
(b) Describe the qualities of managers and administrators. (8 Marks)
(c) Explain how the top management can support planning. (4 Marks)
QUESTION THREE
(a) Define the following terms (10 Marks)
i. Span of control
ii. Departmentation. -.
iii. Delayering
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iv. Job rotation-
v. Job description
(b) State the bases for departmentation in an organization. (6 Marks)
(c) State the issues that cannot be delegated (4 Marks)
QUESTION FOUR
(a) Define authority and explain why it is so important in organizations. (10 Marks)
(b) Justify the importance of communication to managers (10 Marks)
QUESTION FIVE
(a) Explain the role of control function and explain the features of a good control system. (12 Marks)
(b) Explain how information technology has enhanced the business management.
(10 Marks)






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