Dms 100 Introduction To Information Systems Question Paper
Dms 100 Introduction To Information Systems
Course:Diploma In Business Management
Institution: Kca University question papers
Exam Year:2014
UNIVERSITY EXAMINATIONS: 2013/2014
STAGE II ORDINARY EXAMINATION FOR THE DIPLOMA IN BUSINESS
MANAGEMENT
DMS 100 INTRODUCTION TO INFORMATION SYSTEMS
DATE: APRIL 2014
TIME: 1 1/2 Hours
INSTRUCTION: Answer any THREE questions
QUESTION ONE: (20 MARKS)
The figure1 shown below outlines a model of a product ordering domestic market place.
Stakeholder
Input
Stakeholde
r
Processing
stakeholder
System boundary
Figure 1
Output
stakeholder
Required:
a) Name the four stakeholders stating whether they provide inputs, outputs or both across the
organization boundary
[5 Marks]
b) The Four classic levels of information systems can be modeled in alphabetical order as shown
below:
i. Knowledge
ii. Management
iii. Operation
iv. Strategic
Required:
Place the four levels in their rising hierarchal order and for each one give a suitable example of an
information system [8 Marks]
(c) Define the term ‘utility software’ and describe five types of software utilities [7 Marks]
QUESTION TWO: (20 MARKS)
a) Define the term ‘computer system’
[2 Marks]
b) Briefly explain features and the application areas of the following types of computers:- [6 Marks]
i. Mainframes
ii. Personal computers
c) Highlight four differences between tailor made and off-the-shelf packages [8 Marks]
d) State the four uses of database software in an organization [4 Marks]
QUESTION THREE: (20 MARKS)
a) With the aid of a diagram, briefly describe the computer architecture [6 Marks]
b) Highlight four benefits of a TPS to a business organization [4 Marks]
c) List and briefly explain the six major components of an information system [6 Marks]
d) Briefly explain the term ‘machine language’and highlight three demerits of the language
[4 Marks]
QUESTION FIVE: (20 MARKS)
a) In the context of a computerized environment:
i. Define the term ‘operating system’ [2 Marks]
ii. Describe five major functions of computer operating system [5 Marks]
b) Define the term translator program and give three examples of translator programs [5 Marks]
c) State four features of a spreadsheet package [4 Marks]
d) Mr.Waiganjo operates a computer bureau that specializes in preparing customer documentations
such as CVs,term papers and project proposals.
Required: Identify four essential features of the computer software suitable for Waiganjo [4 Marks]
Dms 100 Introduction To Information Systems question paper
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