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Hbc2108:Organizational Theory Question Paper

Hbc2108:Organizational Theory

Course:Bachelor Of Commerce

Institution: Meru University Of Science And Technology question papers

Exam Year:2013

QUESTION ONE – (30 MARKS)
(a) statement. (7 marks)
(b) Discuss the characteristics of an effective work group. (5 marks)
(c) Explain reasons why communication is important in resolving conflicts in an organization. (5 marks)
(d) By use of examples discuss reasons why employees may resist change in an organization.
(8 marks)
(e) Distinguish between functional and matrix organization structure. (5 marks)
QUESTION TWO – (20 MARKS)
(a) What features of an informal group can be harmful in building efficiency and effectiveness in organization. (10 marks)
(b) By use of examples discuss the differences between managers and leaders. (10 marks)
2
QUESTION THREE – (20 MARKS)
(a) Discuss the modern approaches to management and how different or similar it is to other older school of management (10 marks)
(b) Discuss the various steps involved in the creation of an organization culture.(10 marks)
QUESTION FOUR – (20 MARKS)
(a) By use of examples discuss the various sources of power in an organization. (10 marks)
(b) Discuss how a leader can change his leadership styles to match various leadership situations. (10 marks)
QUESTION FIVE – (20 MARKS)
a) Discuss by use of examples the various roles played by managers in an organization. (10 marks) b) Discuss the contributions and criticisms of human relations school approach.(10 marks)

Hbc2108:Organizational Theory Question Paper

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