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Hbc2108:Organizational Theory Question Paper

Hbc2108:Organizational Theory

Course:Bachelor Of Commerce

Institution: Meru University Of Science And Technology question papers

Exam Year:2013

QUESTION ONE (30 MARKS)
(a) Explain the following terms as used in organizational theory and development: (i) Leadership (ii) Conflict (iii) Esprit de corps (6 Marks) (b) Explain the three types of authority according to Weber. (6 Marks) (c) State and explain three principles of management by Lyndall Urwick. (6 Marks) (d) Explain three sources of organizational power. (6 Marks) (e) Explain three functions of informal groups. (6 Marks)
QUESTION TWO (20 MARKS)
(a) State any four benefits of employee involvement in decision making. (4 Marks) (b) Explain three major ways of coping with uncertainity in the organization. (6 Marks) (c) Imagine that you are a manager in company W. You realize that your employees do not want any change to talk place. Discuss five ways that can help you to overcome resistance. (10 Marks)
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QUESTION THREE (20 MARKS)
(a) Differentiate the following terms: social structure and physical structure (4 Marks) (b) State and discuss the components of organization social structures. (12 Marks) (c) Explain any four factors that enhance group cohesiveness. (4 Marks)
QUESTION FOUR (20 MARKS)
(a) Employees will always opt to work in groups or teams as opposed to individual. Explain four reasons why individuals choose to form groups. (8 Marks) (b) Discuss the rational model of decision making and its applicability. (12 Marks)

Hbc2108:Organizational Theory Question Paper

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