Hbc2105:Principles Of Management Question Paper

Hbc2105:Principles Of Management 

Course:Bachelor Of Commerce

Institution: Meru University Of Science And Technology question papers

Exam Year:2011



QUESTION ONE (30 MARKS)
a) Frederick W. Taylor, among other classical theorists attempted to provide a solution at a time when organizations were faced by major inefficiencies in their production activities. Explain some of his key contributions into the practices of management. (7Marks) b) “Managers all over the world agree that failing to plan is planning to fail”. In the light of this statement, outline the benefits of planning to an organization. (7 Marks)
c) What is goal optimization and how can it be obtained in organizations? (4 Marks)
d) Briefly explain the following terms as found in strategic planning.
i. Corporate level strategies ii. Business level strategies iii. Functional level strategies (6 Marks) e) Differentiate between leadership and management. (6 Marks)
QUESTION TWO (20 MARKS)
a) “Decision making is a systematic and planned process involving a number of interrelated stages”. Discuss (14 Marks)
b) What is the importance of the control function to an organization? (6 Marks)

QUESTION THREE (20 MARKS)
a) Abraham Maslow’s hierarchy of needs theory has been cited as one of the approaches in modern management. Explain his theory. (10 Marks)
b) What is the role played by goals in an organization? (10 Marks)
QUESTION FOUR (20 MARKS)
a) Explain the major methods that can be used to group jobs in organizations. (6 Marks)
b) What role is played by an organizational chart in an organization? (4 Marks)
c) Explain the steps followed in the staffing process? (10 Marks)
QUESTION FIVE (20 MARKS)
a) Michael Porter identified three competitive strategies that can be used by organizations to gain competitive advantage at the business level. Discuss these strategies. (9 Marks) b) A purely democratic style of leadership has a number of characteristics that make it desirable over other styles. Outline these characteristics? (5 Marks)
c) Highlight three advantages of the autocratic style of leadership. (3 Marks)
d) What is bureaucracy? (3 Marks)






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