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Hbc2113organizational Behaviour Question Paper

Hbc2113organizational Behaviour

Course:Bachelor Of Commerce

Institution: Meru University Of Science And Technology question papers

Exam Year:2012

QUESTION ONE – (30 MARKS)
(a) Explain five causes of intergroup conflicts in an organization. (5 Marks) (b) Identify five roles of a group leader. (5 Marks) (c) Explain five characteristics of effective managers. (5 Marks) (d) Explain five reasons why individuals join informal groups in an organization. (5 Marks) (e) Briefly discuss five common barriers to effective communication in an organization. (5 Marks) (f) (5 Marks)
QUESTION TWO – (20 MARKS)
(a) Discuss five sources of power that managers use in their positions to influence others. (10 Marks) (b) Explain six main steps followed by managers of large organizations in the decision making process. (10 Marks)
QUESTION THREE – (20 MARKS)
(a) Discuss five leadership tactics commonly used by leaders to retain power in organizations. (10 Marks) (b) Delegation is used by managers as a strategy to make organizations more effective. Explain any five main principle guidelines for effective delegation. (10 Marks)
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QUESTION FOUR – (20 MARKS)
(a) Explain five factors that influence managers to make important or drastic decisions in organizations. (10 Marks) (b) managers in Kenya. (10 Marks)

Hbc2113organizational Behaviour Question Paper

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