Hbc2113organizational Behaviour Question Paper
Hbc2113organizational Behaviour
Course:Bachelor Of Commerce
Institution: Meru University Of Science And Technology question papers
Exam Year:2010
QUESTION ONE – (30 MARKS) COMPULSORY
(a) What is organizational behavior? (3 Marks) (b) Distinguish between formal and informal groups within an organization. (5 Marks) (c) Identify 7 negative consequences of an intergroup conflict within an organization. (7 Marks) (d) riefl elain 2 comonents and 2 sources of an indiidual’s attitude. (8 Marks) (e) Highlight any 7 key elements of motivation. (7 Marks)
QUESTION TWO – (20 MARKS)
(a) Briefly explain any five elements of the perception process. (10 Marks) (b) Discuss five techniques a manager would use to prevent social loafing (10 Marks)
QUESTION THREE – (20 MARKS)
(a) Discuss various possible sources of stress in an organization. (10 Marks) (b) Explain five factors that influence individual managers to make decisions in an organization. (10 Marks)
QUESTION FOUR – (20 MARKS)
(a) Explain, with relevant examples, five sources of power in an organization. (10 Marks) (b) Discuss five human skills you could employ as an effective manager to improve communication in your organization. (10 Marks)
QUESTION FIVE – (20 MARKS)
You are the Chief executive officer of Waka Waka Marketing Company. Discuss ten managerial roles you are expected to perform in the Company. (20 Marks)
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