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Hbc2113organizational Behaviour Question Paper

Hbc2113organizational Behaviour

Course:Bachelor Of Commerce

Institution: Meru University Of Science And Technology question papers

Exam Year:2011

QUESTION ONE (30 MARKS)
a) Briefly explain five characteristics of an effective leader (5 Marks) b) Discuss six causes of inter-group conflict in organizations (12 Marks) c) Explain any five factors that may influence motivation at the workplace (5 Marks) d) A manager who wishes to drive the organization to higher levels of development needs to fully follow the steps of decision making process. Briefly discuss this process. (8 Marks)
QUESTION TWO (20 MARKS)
a) Discuss five possible causes of stress in modern organizations (10 Marks) b) Explain, with relevant examples, five sources of power in an organization (10 Marks)
QUESTION THREE (20 MARKS)
a) Discuss five factors that contribute to group cohesion in an organization (10 Marks) b) Communication is an important aspect of effective management. Explain any five guidelines necessary for improving communication in organizations. (10 Marks)
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QUESTION FOUR (20 MARKS)
a) Managers can use Douglas McGregor’s theory X and theory Y to motivate their employees. Discuss (10 Marks) b) A group goes through several stages in its development process. Discuss five stages of group development. (10 Marks)
QUESTION FIVE (20 MARKS)
a) Individual differences have a direct effect on behavior. Discuss individual variables that impact key work behaviors such as productivity, creativity and performance.(20 Marks)

Hbc2113organizational Behaviour Question Paper

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