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Hbc2113organizational Behaviour Question Paper

Hbc2113organizational Behaviour

Course:Bachelor Of Commerce

Institution: Meru University Of Science And Technology question papers

Exam Year:2013

QUESTION ONE – (30 MARKS)
(a) Discuss three theories of learning and illustrate how each can be applied in modern organizations in Kenya. (12 Marks) (b) Perception is an important attribute to individual employees behavior. Briefly explain various factors that may influence our perception. (8 Marks) (c) Managers in Kenya adopt various leadership styles in their organizations. Briefly analyze various factors that influence the choice of leadership style in an organization. (10 Marks)
QUESTION TWO – (20 MARKS)
(a) Awareness of the principles of learning assists managers to develop appropriate training programmes for their workers. Briefly discuss six principles of learning and how managers in Kenya may utilize them for improved performance. (12 Marks) (b) Conflicts in organizations may sometimes arise due to individual perceptions among employees and supervisors in the organizations. Explain four common forms of erroneous perceptual judgments an individual may make in a modern organization in Kenya. (8 Marks)
QUESTION THREE – (20 MARKS)
(a) motiated worer is a productie worer’ riefly analye arious factors that influence motivation in modern organizations. (12 Marks)
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(b) Eastgate Enterprises Ltd deals in finished consumer goods. The company management has noted an increased level of resistance for every change they propose to the subordinates. Explain various possible reasons why employees in Eastgate enterprises could be resisting change in their organizations. (8 Marks)
QUESTION FOUR – (20 MARKS)
(a) Theories are assumptions that have helped managers to make choices in their process of managing organizations. Briefly discuss the trait theories of leadership and explain their relevance to modern managers. (10 Marks) (b) Identify five main sources of stress among employees and explain how managers should deal with stress among their subordinates. (10 Marks)
QUESTION FIVE – (20 MARKS)
(a) Employee attitude can be used as a measure of motivation and can determine levels of performance in modern organizations. Briefly discuss five major job related attitudes in organizations. (10 Marks) (b) Using illustrations from Kenyan organizations, discuss various instrumental and terminal values and explain their importance in organizations. (10 Marks)

Hbc2113organizational Behaviour Question Paper

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