Hbc2202:Bahavioural Science Question Paper
Hbc2202:Bahavioural Science
Course:Bachelor Of Commerce
Institution: Meru University Of Science And Technology question papers
Exam Year:2012
QUESTION ONE (30 MARKS)
a. iin examples explain why peoples perception of the same stimuli differ considerably. (10 Marks) b. How do attitudes affect behaviour of employees within an organization (10 Marks) c. Explain how effective communication enhances effective employees behaviour that is focused on co-ordinated role performance (10 Marks)
QUESTION TWO (20 MARKS)
a. You are a manager in Machachari Company and you wish to ensure that employees behaviuor is in line with the organization expectations. Explain some of the social influences you can use to achieve your goal (10 Marks) b. Explain the following: i. Type A personality (4 Marks) ii. Introvert personality (3 Marks) iii. Positive reinforcement (3 Marks)
QUESTIONS THREE (20 MARKS)
a. Discuss the statement social leaning may positively or negatively influence an employees behaviour (10 Marks) b. Explain some of the cases of managers frustration at work place indicating some of the behavioural consequences resulting from such frustration (10 Marks)
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QUESTION FOUR (20 MARKS)
a. Describe Ivan alos lassical conditionin theory (12 Marks) b. Giving examples explain how description research can help a manager understand his employees behaviour (8 Marks)
QUESTION FIVE (20 MARKS)
a. iscuss the factors that normally influence an indiiduals personality (10 Marks) b. Explain various ways a manager can change his employees attitude (10 Marks)
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