Hbc2302:Business Policy Question Paper
Hbc2302:Business Policy
Course:Bachelor Of Commerce
Institution: Meru University Of Science And Technology question papers
Exam Year:2013
QUESTION ONE – 30 MARKS
(a) Human Resource Management function covers several areas in the effort to assist an organization to achieve its goals and strategies. Outlining the areas covered by the function, briefly explain each area and show its importance in the achievement of the organizational goal. (10Marks)
(b) Designing a job and finally coming up with a job description and job specification is a contemporary issue in Human Resource Management. Using a specific organization and a specific job title, write a proper job description for that position or job title. (10Marks)
(c) Discuss the role of Human Resource Management systems in the achievement of competitive advantage in an organization. (10Marks)
QUESTION TWO – 20 MARKS
Management of an organizational change determines a lot the effectiveness of what the organization wishes to change.
(i) Who is a change agent and when is it necessary to employ a change agent. What skills does a change agent employ to cause change? (8Marks) (ii) Briefly explain the factors/elements you would consider when implementing change in an organization. (12Marks)
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QUESTION THREE – 20 MARKS
(a) scuss t urt n’s can procss cary son o ac o t pass can be employed to ease the resistance to change in an organization. (10Marks)
(b) Retention of intellectual capital is vital in any successful organization. (i) What is the meaning of the term intellectual capital? (5Marks)
(c) Briefly discuss knowledge management in an organization. (5Marks)
QUESTION FOUR – 20 MARKS
(a) Ethical consideration is a contemporary issue in the management of Human Resources showing what ethics is and the sources of ethics, show how ethical consideration is a contemporary issue in the Management of Human Resource. (10Marks)
(b) As a Human Resource Manager, show the methods you would employ to improve ethical behaviour in an organization. (10Marks)
QUESTION FIVE – 20 MARKS
Discuss the seven Cs of International Human Resources Management. (20Marks)
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