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Hbc2302:Business Policy Question Paper

Hbc2302:Business Policy

Course:Bachelor Of Commerce

Institution: Meru University Of Science And Technology question papers

Exam Year:2013

QUESTION ONE (30 MARKS)
a) Define the following terms; i. Industrial relations ii. Collective bargaining (4 Marks) iii. Discuss different approaches in industrial relations (6 Marks) b) Explain four methods to improve industrial relations. (8 Marks) c) Eleciate the objectives of the COTU of Kenya. (6 Marks) d) Explain the procedure that should be followed in the settlement of trade dispute. (6 Marks)
QUESTION TWO (20 MARKS)
a) i) Define industrial courts. (2 Marks) ii) Discuss the limitations of open door policy. (8 Marks) b) Discuss the factors that may undermine successful implementation of a collective bargaining agreement. (10 Marks)
QUESTION THREE (20 MARKS)
a) Explain the important reason for arbitration. (12 Marks) b) Describe four ways in which the attitude of management may contribute to employee industrial conflict. (8 Marks)
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QUESTION FOUR (20 MARKS)
a) Teachers and Doctors strike went on for 2-3 weeks respectively. Identify and discuss the factors that limit the success of Kenyan employees in promoting good Industrial Relations in Kenya. (10 Marks) b) Explain five functions of Central Organization of Trade Unions in Kenya. (10 Marks)
QUESTION FIVE (20 MARKS)
a) (12 Marks) b) Explain four reasons why an employee may join a trade union. ( 8 Marks)

Hbc2302:Business Policy Question Paper

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