Hps2107:Business Communication Question Paper
Hps2107:Business Communication
Course:Bachelor Of Commerce
Institution: Meru University Of Science And Technology question papers
Exam Year:2013
QUESTION ONE – (30 MARKS)
A leading audit firm requires a senior auditor with the following qualifications
(i) A diploma in accounting (ii) Good communication and inter personal skills (iii) Experience of at least 2 years in the same field (iv) Has shown outstanding professional competence in auditing
Send application letter ad one page (CV) curriculum vitae to:
The Manager Uchumi Auditing Firm P O Box 3010 KITALE
QUESTION TWO – (20 MARKS)
(a) Identify and explain barriers to communication. (10 Marks) (b) Describe types of noise, clearly stating how each one affects communication. (10 Marks)
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QUESTION THREE – (20 MARKS)
(a) Discuss the fundamental principles of communication. (10 Marks) (b) Explain the advantages and disadvantages of mobile phone communication. (10 Marks)
QUESTION FOUR – (20 MARKS)
(a) Business managers require communication skills. What communication skills do managers require in the contemporary world? (10 Marks) (b) Business managers use emails to communicate with their suppliers customers among others. State the advantages and disadvantages of emails. (10 Marks)
QUESTION FIVE – (20 MARKS)
With the aid of a diagram, discuss a model of a communication process. (20 Marks)
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