Get premium membership and access revision papers, questions with answers as well as video lessons.

Hps2107:Business Communication Question Paper

Hps2107:Business Communication

Course:Bachelor Of Commerce

Institution: Meru University Of Science And Technology question papers

Exam Year:2013

QUESTION ONE – (30 MARKS)
(a) State and explain the factors to consider when choosing communication media. (6 Marks) (b) State and explain the advantages of oral presentations. (4 Marks) (c) Discuss factors that limit effective listening. (6 Marks) (d) State and explain the elements of communication (6 Marks) (e) Giving examples, discuss the types of noise in a communication model. (8 Marks)
QUESTION TWO – (20 MARKS)
(a) The managers require communication skills in the contemporary world. Discuss. (10 Marks) (b) Discuss the following forms of communication (10 Marks) (i) Verbal communication (ii) Written communication (iii) Phone communication
QUESTION THREE – (20 MARKS)
(a) State and discuss the barriers to effective communication. (10 Marks) (b) State and explain the characteristics of good speaker. (10 Marks)
2
QUESTION FOUR - (20 MARKS)
Discuss the following characteristics of a source/sender in communication process. (20 Marks)
(a) Credibility (b) Expertise (c) Attractiveness (d) Trustworthiness
QUESTION FIVE – (20 MARKS)
(a) State and explain the principles of communication. (10 Marks) (b) With an aid of a diagram, discuss the elements of a communication process model. (10 Marks)

Hps2107:Business Communication Question Paper

More Question Papers

Popular Exams