Hps2209:Operations Management Question Paper
Hps2209:Operations Management
Course:Bachelor Of Supplies Management
Institution: Meru University Of Science And Technology question papers
Exam Year:2011
QUESTION ONE – 30 MARKS
a. In contemporary business environment, the provision of management concepts dictates the performance of companies in the market. Proper planning approach paves way to sustainance and enhancement of company’s envisioned goals. Justify the statement of discussing the objectives of operations management. (10 Marks) b. Briefly discuss the following terms related to historical evolution of operations management. i. Global markets (5 Marks) ii. Operation strategy (5 Marks) iii. TQM (5 Marks) iv. Technology (5 Marks) QUESTION TWO – 20 MARKS
a. Briefly discuss how operations management incorporates many tasks that are interdependent, but can be grouped under five main factors. (10 Marks) b. Operations management is concerned with planning organizing and controlling the activities which affect human behavior through models. Discuss. (10 Marks)
QUESTION THREE – 20 MARKS
a. Define the term material management. (2 Marks) b. Explain factors that influence plant facility location. (8 Marks)
2
a. Briefly discuss any five factors that can increase emphasis on product design. (10 Marks) b. Explain the main principles of material handling. (10 Marks)
QUESTION FOUR – 20 MARKS
a. Write short notes on the following: i. Job shop production (5 Marks) ii. Batch production (5 Marks) iii. Make to stock products. (5 Marks) iv. Quality assurance. (5 Marks)
QUESTION FIVE – 20 MARKS
a. A local distributor expects to sell approximately 9600 steel belted radial tires. Annual carrying costs are Ksh20 per crate and ordinary costs are Ksh80. The distributor operates 300 days in a year. Demand=9600 tires per year usually in units. Carrying costs = Ksh20 ordering costs= Ksh80 i. Calculate EOQ (5 Marks) ii. How many times per year does the store order? (5 Marks) iii. What is the length of the order cycle? (5 Marks) b. Briefly discuss ABC approach to inventory control. (5 Marks)
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