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Hps2209:Operations Management Question Paper

Hps2209:Operations Management

Course:Bachelor Of Supplies Management

Institution: Meru University Of Science And Technology question papers

Exam Year:2013

QUESTION ONE (30 MARKS)
a. Briefly discuss the following terms: i. Industrial revolution ii. Scientific management iii. Interchangeable parts iv. Division of labour v. Environmentally responsive manufacturing (10 Marks) b. Explain the role of the operations manager ( 10 Marks) c. Determine the productivity for workers who laid a carpet 720 square yards in eight hours (10 Marks)
QUESTION TWO (20 MARKS)
Sample Number of defects Sample Number of defects
1 3 10 1
2 2 11 3
3 4 12 4
4 5 13 2
5 1 14 4
6 2 15 2
2
7 4 16 1
8 1 17 3
9 2 18 1
45
Use the above c-chart to identify if the process is in control (10 Marks)
b. plot the values on a control chart using three standard deviation control limits (10 Marks)
QUESTION THREE (20 MARKS)
a. Explain how modern quality management differs from the inspection approach (10 Marks) b. Briefly explain how a company can achieve lower production costs by improving the quality of its products or services ( 10 Marks)
QUESTION FOUR (20 MARKS)
a. Briefly describe the Delphi technique indicating the benefits and weaknesses ( 10 Marks) b. Explain the consequences of poor forecasts (10 Marks)
QUESTION FIVE (20 MARKS)
a. Determine the economic run size of an organization which is a producer and uses brass, that operates 220 days in a year and uses the brass at a rate of 50 per day while producing at 200 per day with an annual cost of 1sh per unit and 35 sh per machine run (10 Marks) b. Briefly describe the A-B-C approach to inventory control (10 Marks)

Hps2209:Operations Management Question Paper

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