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Hps2209:Operations Management Question Paper

Hps2209:Operations Management

Course:Bachelor Of Supplies Management

Institution: Meru University Of Science And Technology question papers

Exam Year:2010

QUESTION ONE – (30 MARKS)
(a) Discuss five causes of inter group conflict in modern organizations. (10 Marks) (b) Briefly explain any five elements of the perception process. Use relevant examples. (10 Marks) (c) Discuss various sources of stress in modern organizations. (10 Marks)
QUESTION TWO – (20 MARKS)
(a) Explain the process of decision making as practiced by effective managers in modern organizations. (10 Marks) (b) Briefly discuss five sources of power exercised by leaders in various organizations. (10 Marks)
QUESTION THREE – (20 MARKS)
(a) Discuss five characteristics of effective leaders in the public service. (10 Marks) (b) Explain five factors that my influence motivation at the work place and illustrate the benefits member of organizations accrue from high motivation. (10 Marks)
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QUESTION FOUR – (20 MARKS)
(a) Discuss five factors that contribute to group cohesion in an organization. (10 Marks) (b) Effective management values good communication. Briefly discuss five guidelines necessary for improving communication in organizations. (10 Marks)
QUESTION FIVE – (20 MARKS)
(a) An organized group goes through several stages in its development process. Discuss five stages of group development. (10 Marks) (b) Organization culture plays an important role in individual organizational growth. Briefly discuss five main components of an organizational culture. (10 Marks)

Hps2209:Operations Management Question Paper

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