Hps2209:Operations Management Question Paper
Hps2209:Operations Management
Course:Bachelor Of Supplies Management
Institution: Meru University Of Science And Technology question papers
Exam Year:2010
QUESTION ONE (30 MARKS)
a) Explain five factors that contribute to group cohesion in an organization. ( 10 Marks) b) Discuss five possible strategies that managers may use to manage stress in their organizations. ( 10 marks) c) Explain five main barriers to effective communication in an organization. ( 10 Marks)
QUESTION TWO (20 MARKS) a) Discuss five factors that may influence managers in making drastic decisions in organizations. ( 10 marks) b) Explain any ten ways that managers motivate their subordinates in modern organizations in Kenya. ( 10 Marks)
QUESTION THREE (20 MARKS) a) Discuss five sources of power that individuals and managers in organizations use. ( 10 Marks b) With illustrations from Kenya, explain five stages of group development. ( 10 Marks)
2
QUESTION FOUR (20 MARKS) a) Discuss any five roles of a group leader. ( 10 Marks) b) Explain the significance of Fredreick Herzberg`s Two-factor theory to modern managers. ( 10 Marks)
QUESTION FIVE (20 MARKS) a) Discuss five reasons why individuals form groups in an organization. ( 10 Marks) b) Explain five external factors that influence individual’s perception. ( 10 Marks)
More Question Papers