Hps2209:Operations Management Question Paper

Hps2209:Operations Management 

Course:Bachelor Of Supplies Management

Institution: Meru University Of Science And Technology question papers

Exam Year:2013



QUESTION ONE – 30 MARKS
(a) Identify and discuss the various procurement methods procurement entities are required to use in procurement of services, goods and works as provided under the public procurement and disposal Act 2005. (10Marks) (b) Describe the negotiation process generally used when procuring. (5Marks) (c) Discuss the ten principles of Adais in Time Management (10Marks) (d) Explain the five P’s of effective contract negotiation. (5Marks)
QUESTION TWO – 20 MARKS
(a) Explain any five buyers’ obligation when processing tenders. (10Marks) (b) Discuss the benefits of collaborative relationships between buyers and sellers. (10Marks)
QUESTION THREE – 20 MARKS
(a) Companies today are paying a great deal of attention to ethical procurement along the supply chain. Discuss the pressures which might cause purchasing professionals to behave in ways that can be construed to be unethical. (10Marks) (b) Discuss the future of procurement management in relation to information technology development.
(10Marks)
2
QUESTION FOUR – 20 MARKS
(a) Discuss the key performance indicators in purchasing that can contribute to the performance measurement. (10Marks) (b) Discuss Michael Porter’s five forces that determine the nature of competition in an industry. (10Marks)
QUESTION FIVE – 20MARKS
(a) Define management and indicate the difference between a leader and a manager in the purchasing context. (5Marks) (b) Quality Management is a concept in purchasing and a component of strategy. Discuss. (10Marks) (c) Define quality circles. (5Marks)






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