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Hps2121:Relationship Management Question Paper

Hps2121:Relationship Management

Course:Bachelor Of Supplies Management

Institution: Meru University Of Science And Technology question papers

Exam Year:2013

QUESTION ONE (30 MARKS)
a. Describe the key features of the strategic approach to relationships (6 Marks) b. Examine the role of trust in buyer vendor relationship management (6 Marks) c. Define the following terms: i. Certified suppliers (2 Marks) ii. Pre-qualified suppliers (2 Marks) d. Discuss the importance of suppliers in the operations of a company (6 Marks) e. Explain the factors that motivate the use of foreign sources of supply (4 Marks) f. Discuss the importance of information technology in the management of procurement relationships (4 Marks)
QUESTION TWO (20 MARKS)
a. Define the following terms: i. Cesprocity (2 Marks) ii. Countertrade (2 Marks) b. Explain the major forms of countertrade (8 Marks) c. What are the major problems associated with foreign sources of supply? (8 Marks)
QUESTION THREE (20 MARKS)
a. state four differences between the strategic and the traditional approaches to buyer supplier relationship management (8 Marks) b. Discuss the advantages and disadvantages of the short-term multi-sourcing option (12 Marks)
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QUESTION FOUR (20 MARKS)
a. Explain the following terms in relation to public procurement stating pros and cons of each: i. Competitive tendering (6 Marks) ii. Partnerships (6 Marks) b. Explain the nature of supplier-company relationship life cycle (8 Marks)
QUESSTION FIVE (20 MARKS)
Assessing and selecting the appropriate suppliers can present serious challenges to a firm.
a. Describe the selection criteria a firm can apply to identify and engage its suppliers (10 Marks) b. Explain the nature of partnership agreements (4 Marks) c. State the goals of partnership agreements (6 Marks)

Hps2121:Relationship Management Question Paper

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