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Bbt2110:Internet Commerce Question Paper

Bbt2110:Internet Commerce

Course:Bachelor Of Supplies Management

Institution: Meru University Of Science And Technology question papers

Exam Year:2013

QUESTION ONE – 30 MARKS
a. Describe the architectural components of the Management Information System (MIS). (4 Marks) b. Differentiate between the following Decision Making approaches: (6 Marks) i. Structured Decision Making ii. Unstructured Decision Making iii. Semi-structured Decision
c. Define the following terms: (3 Marks) i. Gap Analysis ii. Bench Marking iii. Management
d. State three disadvantages of downsizing as a way of cost reduction strategy. (3 Marks) e. Explain three points why computer ethics is important to an organization. (6 Marks) f. Explain four difficulties of building and sustaining information systems. (4 Marks) g. Explain two benefits and two costs of implementing information systems in an organization. (4 Marks)
QUESTION TWO – 20 MARKS
a. Explain why Decision Support System is applicable to all levels of management in an organization. (2 Marks) b. Describe the stages of decision making process. (6 Marks) c. Analyse six major information systems in organization highlighting on at least one of their major characteristics. (12 Marks)
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QUESTION THREE – 20 MARKS
a. Discuss four major factors that have contributed to the recognition of the importance of information to any organization. (4 Marks) b. Explain four competitive advantage strategies which a mobile company in Kenya can use to transform its business while using information systems. (8 Marks) c. Choose an organization of your choice, then describe four ways in which information technology is being used to transform it. (8 Marks)
QUESTION FOUR – 20 MARKS
a. Discuss the five factors affecting the effectiveness and efficiency of MIS. (10 Marks) b. Security of information systems is based on: Awareness principle, ethics principle and re- assessment principle among others. Discuss these principles. (4 Marks) c. A firm makes arrangements for back up computing facilities in the event that regular facilities are destroyed or damaged beyond use. These arrangements constitute a backup plan. Outline three ways which back up can be achieved. (6 Marks)
QUESTION FIVE – 20 MARKS
a. Define the term Strategic Planning. (2 Marks) b. Explain the major objective of strategic planning. (2 Marks) c. Discuss any four components of strategic planning. (8 Marks) d. Identify and explain four principle goals of disaster recovery planning. (8 Marks)

Bbt2110:Internet Commerce Question Paper

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